1. Acceptance

These terms govern your use of calaroeditions.shop and any order you place on it. Calaro Editions is a sole proprietorship based in Jaipur, Rajasthan, selling online across India. By placing an order you accept these terms as they stand on the day of the order.

2. Your account and fair use

You are responsible for the accuracy of the delivery address and contact number you give us, and for keeping your account credentials to yourself. You agree not to scrape, resell or republish our listings, photographs or specification tables, and not to place orders you do not intend to accept.

3. Prices and payment

All prices are in Indian Rupees (INR). Payment is by UPI (prepaid) or Cash on Delivery only; we do not accept credit cards, debit cards or PayPal. This shop trades below the GST registration threshold, so we do not charge GST and do not issue a GST invoice. Prices may change without notice, but never after an order is confirmed.

4. Orders and our right to decline

An order confirmation is an acknowledgement, not an acceptance. We may decline or cancel an order where stock has run out, where a listed price was clearly wrong, where the delivery address is outside our courier network, or where we suspect fraud. A declined order is refunded in full.

5. Drainage, weight and natural variation

Terracotta and glazed ceramic are fired products: colour, glaze pooling and dimensions vary slightly between batches, and small surface crazing on a glaze is a characteristic of the material rather than a defect. Internal diameter and drainage-hole count are published per item; a pot without drainage is sold as a cachepot and must not be planted into directly. What you grow, and whether it survives, depends on your soil, water and light, and is outside anything we can warrant.

6. Intellectual property

The text, photography, specification tables and layout of this site belong to Calaro Editions. Any product name used only to describe a shape, a fitting or a material is descriptive and implies no association with, or authorisation from, any third party.

7. Limitation of liability

To the extent permitted by law, the goods are supplied without any other warranty of any kind, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. Our liability, whether based on warranty, contract, tort or any other legal theory, is limited to the amount you paid for the item concerned. Nothing here limits rights you have under the Consumer Protection Act, 2019 that cannot be limited by agreement.

8. Governing law

These terms are governed by the laws of India, including the Consumer Protection Act, 2019, the Information Technology Act, 2000 (IT Act 2000) and the Digital Personal Data Protection Act, 2023. The courts at Jaipur, Rajasthan have exclusive jurisdiction over any dispute arising from them.

9. Contact

Questions about these terms go to customercare@calaroeditions.shop, and we answer during Monday – Saturday, 11:00 AM – 7:00 PM IST. Closed on Sundays.